Please read this website privacy policy carefully. It contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and the Information Commissioner’s Office if you have a complaint.

This website privacy policy is divided into the following sections:

  • Who we are
  • Our website
  • Our collection and use of your personal information
  • Transfer of your information out of the EEA
  • Cookies and similar technologies
  • Marketing
  • Your rights
  • Keeping your personal information secure
  • How to complain
  • How to contact us
  • Changes to this policy

Who we are

This website is operated by Violet Group Ltd trading as Violet Homes. We are a private limited company registered in England and Wales under company registration number 11673758. Our registered office is at 19 William Court, Blue Bridge Lane, York, YO10 4NL.

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

Our website

This privacy policy relates to your use of our website: www.violethomes.co.uk only.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to enable you to make bookings. These third-party websites may also gather information about you in accordance with their own privacy policies. For privacy information relating to these third-party websites, please consult their privacy policies as appropriate.

If you choose book accommodation, you will be directed to https://eviivo.com/ and we strongly recommend that you read that website’s privacy policy.

Our collection and use of your personal information

We collect personal information about you when you access our website, contact us using the contact form or leave a comment on one or more of our blogs.

We collect this personal information from you either directly (as stated above) or indirectly such as through your browsing activity while on our website. 

The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:

  • your name, email address and telephone number
  • any personal information you choose to enter in the ‘comment or message’ box on our website’s content form
  • any personal information that you choose to enter in the ‘comment’ box on one of our blogs
  • date of birth
  • IP address
  • web browser type and version
  • operating system
  • URLs including the referring site, your activity on our website and the site you exit to

We use this personal information to:

  • customise our website and its content to your particular preferences
  • notify you of any changes to our website or to our services that may affect you
  • improve our services
  • respond to any enquiries that you have made using our website’s content form

This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.

Our legal basis for processing your personal information

When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

  • consent: where you have given us clear consent for us to process your personal information for a specific purpose
  • contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
  • vital interests: where our use of your personal information is necessary to protect you or someone else’s life
  • public task: where our use of your personal information is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law
  • legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)

Further information—the personal information we collect, when and how we use it

For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:

When information is collected

What information we ask for

How and why we use your information

When you access the website

IP address

web browser type and version

operating system

URLs including the referring site, your activity on our website and the site you exit to

We collect this information to customise our website and its content to your particular preferences and to improve our services.

We rely on legitimate interests as the lawful basis for collecting and using your personal information.

Our legitimate interests are understanding customers’ current hardware and software use to provide services that will meet their requirements.

When you complete the contact form

IP address

web browser type and version

operating system

URLs including the referring site, your activity on our website and the site you exit to

We collect this information when you submit the contact form.

The information that you provide will be used to answer your enquiry

We rely on consent as the lawful basis for collecting and processing your personal information.

We will keep this information for up to six years after responding to your enquiry.

When you post a comment on a blog post

name

email address

your comment

website (optional)

We collect this information when you submit a comment.

The information that you provide will be used to help us to understand your reaction to our blog and, if you have requested, to keep you informed of follow-up comments and new posts by email.

Who we share your personal information with

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party.

Whether information has to be provided by you, and if so why

You are not obliged to provide us with any personal information.

Transfer of your information out of the EEA

We will not transfer any data that is collected through our website outside of the EEA.

Cookies and similar technologies

A cookie is a small text file which is placed onto your device when you use our website. We use cookies and other similar tracking technologies such as web beacons, action tags, and single-pixel gifs on our website. These help us recognise you and your device and store some information about your preferences or past actions. For further information on our use of cookies, please see our Cookie Policy.

For further information on cookies generally visit https://www.aboutcookies.org/ or www.allaboutcookies.org.

Marketing

We would like to send you information about services that may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

—contacting us (details below)

—using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

It may take up to 7 days for this to take place.

For more information on your rights in relation to marketing, see ‘Your rights’ below.

Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • access to your personal information and to certain other supplementary information that this privacy policy is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply, please see Information Commissioner’s Guide to Individuals’ Rights.

If you would like to exercise any of those rights, please:

  • email, call or write to us (contact details are below)
  • let us have enough information to identify you
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill)
  • let us know the information to which your request relates, including any account or reference numbers, if you have them

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/make-a-complaint/ or telephone 0303 123 1113.

How to contact us

Please contact us if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact us, please send an email to daisy@violethomes.co.uk, write to Violet Group Ltd, 19 William Court, Blue Bridge Lane, York, YO10 4NL or call 07957 835 726.

Changes to this policy

This policy was last updated on 05 March 2019.

We may change this policy from time to time. The policy in force will be displayed on our website.