King Street Studios – King Henry IV

Check-in instructions for King Henry IV

9 King Street, York, YO1 9SP1

                                                                                                               

Step 1:

You will receive an email from SALTO the day before your stay. 

with a link that says:

GET STARTED

Click on the link, it will ask you to create a login, with your name, phone number and password. 

Step 2: This will take you through to download an app called:

‘KS Keychain’ directly from the App Store or Google Play.

This will provide you with a mobile key that you can use to gain access to the apartment

Step 3: Place your phone with the app open by the apartment door lock. (use this same method to unlock the external door)

Step 4: The lock will flash green and you can push down on the handle to gain access.

 

Directions

Address: 9 King Street, York, YO1 9SP

Welcome to ‘King Street Studios’

We are delighted you are staying with us and whatever your reason for visiting, we are here to do everything we can to ensure you have a wonderful stay.

Please read through the information provided to ensure your stay runs smoothly. 

Wifi

Network: Flat4

Password: Henry4KSS

Local shop/convenience store

There is a Tesco Express just around the corner.

9-11 Low Ousegate, York YO1 9QX

Dining

The vibrant city of York offers a vast range of fantastic places to eat. With so many options for breakfast, brunch, lunch or evening dining on our doorstep, we feel that the choice should be yours. But we are happy to help you with recommendations to suit your taste.

You can also check out our website with our top places to go at www.violethomes.co.uk 

Heating 

The apartment has electric radiators throughout. The heaters will never allow the apartment to drop below 19 degrees. 

There are switches on the wall next to the radiators to turn them on

If you wish to increase the temperature you can adjust an individual radiator by pressing enter to set the time you need to boost and then using the up and down arrows select the temperature you want.

Oven

The top oven is controlled by the two dials on the right, the function dial and then the temperature setting.

The bottom oven is controlled by the two dials on the left, the function dials and then the temperature setting.

Please see more details of functions in the manual at the end of the pack.

Hob

Each cooking ring has its own dial to adjust heat, indicated by the diagrams on the right hand side.

Iron and Ironing Board

These are located in the wardrobe.

The Shower

Please allow 1 hour for the water to heat up before using the shower.

The hot water needs to be switched on by pressing the BOOST button.

We recommend turning it on when you arrive.

Press the boost button 5 times until all the lights are showing blue; this will heat the shower for 2 hours

A hot water tank powers the shower. 

It works by heating the water and storing it for later use. 

If the shower is turned on and water used before the tank has had enough time to heat up, the tank will then fill again with cold water and start to heat it, so the process begins again. 

This can be done on a night ready for the morning

Taxi

A local Taxi number is 01904 365365 .  

Uber also available in York

Luggage storage

If you arrive earlier than 3pm or need to store your bags after check out at 11am to continue to explore York

https://stasher.com/?ref=n2vkzmf

Maintenance

If you notice anything that needs our attention, please do not hesitate to let us know.

Neighbours

Please be mindful of our neighbours while enjoying your stay.

Emergency numbers 

Ambulance call 999 or 112 

Apartment location –

9 King Street, YO19SP

The nearest A&E is at York Hospital on Wigginton Rd, York, YO31 8HE

01904 631 313 

Non- Emergency medical number call 111

This number connects you to a team of fully trained advisors (and can be translated) 

To help you find what local services can help you, connect you to a nurse, emergency dentist, pharmacist or GP, book you a face to face appointment and self-care advise. 

Police emergency 999

Police non-emergency 101 

In case of a fire 

Please familiarise yourself with the building, the exit and safety information by the front door when you arrive. 

If you hear the fire alarm, please leave the apartment and make your way safely to your nearest exit and outside.

If you discover a fire dial 999/112

Close all the doors to the affected apartment/area 

Sound the fire alarm (if not already activated) by pressing a call point. 

No Smoking

Please Strictly No smoking.

Checking out 

We hope you have had a wonderful stay and want it to be as easy as possible for you to check out. 

Check out is 11am

• Would you please ensure all windows are shut. 
• The lights are turned off.

• We don’t ask you to strip the beds, but we would appreciate it if you could place the used towels in the shower area.

• Please place all rubbish in the bin provided.
• Please place all dishes and kitchen utensils in the dishwasher and put on a hot wash.
• Shut the door behind you and replace the keys to the lockbox and ensure it is locked. 
• Make sure you have all your belongings and have a safe journey home!

Please note a £100 security deposit will be charged if any damage is found. 

Many Thanks 

Luggage storage

For luggage storage, please see the links below:

Stasher

Micklegate storage

York Train Station

The property is managed by a small independent property management company Called ’ Violet Homes’

We always welcome feedback,

If there is anything else you think could improve our service, please let us know.

Contact Daisy on What’s App on +44 7809 197276
Call on 01904 951275 or email at daisy@violethomes.co.uk

Don’t forget you can book with us direct at www.violethomes.co.uk and receive a 10% discount.