To ensure you feel confident about your stay, we wanted to outline our current approach to keeping you safe.

  • We have reduced our cancellation policy to give you flexibility and peace of mind.
  • Our check-in procedure is automated so that you can let yourself in to the property without assistance.
  • Our cleaners are going above and beyond all necessary cleaning procedures, using hotel quality antibacterial products and also a Virucudial cleaner on areas such a door handles, light switches and handrails.
  • Our linen is professionally laundered.
  • We are removing non-essential soft furnishings to ensure the continued health of our guests.
  • Please note we may not be able to offer early check-in at the moment due to the property having deeps cleans between bookings.

We kindly ask that you familiarise yourself with Government guidelines on gatherings in self-catering accommodation. In making a booking, you agree to adhere to the relevant guidance during your stay.

York City is doing everything it can to ensure visitors and locals are safe, and we ask that you adhere to social distancing and washing your hands regularly.

We look forward to welcoming you with our warm and professional hospitality!